Frequently Asked Questions

Everything you need to know about shopping with The Grounding Co.

How long does shipping take?

Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, at The Grounding Co, we prioritize organic cotton and recycled fibers to ensure our fashion pieces are as kind to the planet as they are to your skin.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.